Trolls are misunderstood creatures, but they’re so mean that it’s hard to feel for them–unless you’re sussing out their soft underbelly for a kill shot. We talked to journalist Megan Carpentier, who is no stranger to online harassment. She gave us a crash course on trolls–how to recognize them and make them go away.

Adam Levin is the former Director of Consumer Affairs for the State of New Jersey, serial entrepreneur and author of Swiped, which he wrote with his sidekick, writer and cyber mensch, Beau Friedlander. With expert commentary from Travis “Here’s What Actually Happened” Taylor, the show gets everything sorted out—or not—but either way you’re going to have a great time. Something weird happen to you? We’ve got your back.

What the Hack with Adam Levin is a production of Loud Tree Media and is produced by Andrew Steven.